Customer Service

Shipping & Delivery
All orders are shipped via USPS 1st Class or Priority mail unless otherwise mentioned.  Rush production and rush shipping is available at an additional cost.  The production time and rush production charges vary depending on the product.  Please check on current production time if something is needed sooner than the time listed below PRIOR to placing the order.

Production Time:
Vinyl Decals | 10 - 16 business days.  This does not include holidays or weekends.
Unpainted 1/4" thick Wooden Monograms : 22" and under | 3 - 4 weeks
Painted 1/4" thick Wooden Monograms : 22" and under | 4 - 6 weeks
Unpainted Wooden Monograms :24" and over OR 1/2" thick (all size) | 3 - 5 weeks
Throw Pillows | 2 - 3 weeks
Unfinished Table Numbers | 2 - 3 weeks
Finished Table Numbers | 4 - 6 weeks
Returns & Replacements
Returns are not accepted for any reason as all items are custom made to order.  If an item is delivered broken, damaged or incorrect (due to our error), please notify us within 48 hours to have the item replaced.  If notified after 48 hours, we withhold the right to decline the replace or charge a remanufacture charge to replace.
Payment, Pricing & Promotions
All order must be paid upfront and in whole to begin production.